Completed quickly and followed instructions given. Grammar, spelling, etc. was all good as well. Thank you so much! Will hire in the future.
You are the CEO of Ethan Allan. You manufacture both wood and upholsery products and have yearly sales in excess fo $100 million. When you apply conventional finish to the wood you use lacquers. With all the environmental changes, EPA and Green Movement. You decide to change your finish to a waterborne because it is less harmful to the air and ozone. Within 3 months of this change you notice your customers complaints are up 12% (directly related to the finish). You are concerned. Ethan Allan’s reputation is on the line. Provide 4 immediate corrective actions you will take to maintain the credibility of Lazboy’s reputation? Briefly dicuss. ”
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