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tmgt2010 financial operations responsible business report

Your Mission
1. Choose a topic from the Responsible Business Report that you would like to influence.
2. Choose a department where you want to integrate that topic.
3. Design a balanced scorecard where you identify:
a. The objective for the department (in line with the topic)
b. A key performance indicator (KPI) that the department would be measured on for
meeting that objective.
c. An initiative (action/project) that would help attain the desired KPI measure.
The BSC should cover three of the four perspectives (the financial perspective is not
needed here).
Your evaluation will be simple and based on three things:
1. Did you actually build a BSC?
2. Does it connect to Radissons goals as stated in their Responsible Business Report? (Please
refer to the page of the report to make this clear.)
3. Is your idea different from anyone elses idea and interesting/good/realizable?

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